We are Hiring!  

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EMPLOYMENT APPLICATION

Location Big Lake.

System Analyst

 Primary Duties:

  • Install, maintain, and upgrade servers and desktop computers, software, and peripheral equipment.
  • Design and implement network infrastructures for new office builds and office moves.
  • Configure, install and maintain Industry Standard Small Business Routers and Switches.
  • Diagnose hardware, software, printing, and network connectivity issues including LAN, WAN, and VPN access in a Windows Desktop and Server environment.
  • Provide both on-site and remote control solutions in a 50 mile radius of Big Lake area.
  • Document customer I.T. configurations. Keep documentation current and accurate.
  • VOIP Phone System installation and support.
  • Install and maintain both local and cloud-based backup systems, antivirus software, and power solutions.
  • Support Microsoft Office 365 Suite on desktop and handheld devices.

 Job Requirements:

  • Strong customer service orientation
  • Good communication skills
  • Organization and documentation skills
  • Ability to work with users at many technological levels
  • Ability to manage multiple priorities and track several projects at once
  • Strong troubleshooting skills
  • Windows Operating systems – Windows XP, Windows 7, Windows 8, Windows 10, Windows Server 2008, Windows Small Business Server 2011, Windows Server 2012, 2016 & 2019
  • Working knowledge of TCP/IP, Active Directory, and Hyper-V
  • Willing and able to document procedures and work progress
  • Provide daily technical support for on and off site users
  • VPN, Routing, Telephony, and Firewall knowledge a plus
  • Must be able to lift up to 50 pounds

 Qualifications:

  • The position of System Analyst requires a Microsoft MCSA or similar certification or equivalent experience installing and troubleshooting currently supported Windows Operating Systems in a Network Administrator position.
  • Valid MN Drivers License required.

Benefits Offered:

  • PTO
  • IRA
  • Healthcare

Salary range: $45,000 to $60,000 based on qualifications and experience.

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